Terms of Service

TEXET is a CQUARED LLC company providing computer services in Greater Austin. These draft terms cover requests made through the website and work separately agreed with a customer.

Effective date: to be confirmed before publication. A message or AI-assisted conversation does not, by itself, confirm a booking or authorise work.

Describe the device, the issue or goal, your location and preferred time. We confirm availability, visit details, the agreed scope and the pricing basis before work begins.

If findings change the proposed work, the next step and any additional cost are discussed before proceeding. Work outside the approved scope requires a further agreement.

Service pages identify whether work has a fixed price, an hourly rate or requires a quote. Where replacement parts are priced separately, compatible parts and their cost are confirmed before installation.

The agreed quote or booking details should make labour, approved parts and any applicable tax or other disclosed charge clear. A later website price change does not automatically change an already agreed price.

Payment methods, when payment is due and any deposit must be stated in the agreed booking or quote before work begins. Do not enter full payment-card details in the request conversation.

Payment provider, deposit policy, refund process and any late-payment terms: to be confirmed before publication.

Compatibility is checked against the relevant device, platform and supported configuration before approved replacement or upgrade work. Parts are selected and installed within the agreed scope.

A repair or troubleshooting service cannot promise that every fault can be resolved. Findings and the checked result are explained, including any remaining issue or recommended next step.

You must have authority to request work on the device. Access needed for the agreed service is explained before work. Enter passwords yourself when sign-in is needed.

Discuss important files and backup needs before any change that may affect storage or software. Data migration, backup and recovery are separate services unless specifically included in the agreed scope. Do not assume every repair includes a backup.

Visit times and turnaround depend on the agreed work, availability and any required parts. An estimate is confirmed with the request; it is not an unconditional promise of completion at a particular time.

Contact TEXET as soon as possible if the address, access arrangements or preferred time changes. Cancellation, rescheduling and missed-visit terms: to be confirmed before publication.

TEXET offers a 30-day limited service warranty for eligible work, as explained on the Warranty page and in the service report. If an issue is warranty-related, associated installation or replacement labour is included during that period.

Parts follow the manufacturer’s terms. After 30 days, a manufacturer’s parts warranty may continue; a new on-site visit or replacement labour can be charged separately. Contact TEXET with the report and symptoms so the applicable coverage can be reviewed.

Online services, subscriptions and the dedicated For Business offering are currently shown as coming soon. These pages do not offer an active subscription checkout or automatically start a recurring agreement.

Any future remote service or subscription will set out its scope, price, billing cycle, cancellation process and additional terms before it can be ordered.

If there is a concern about the agreed work, pricing or result, contact TEXET with the service report and the details of the issue so it can be reviewed.

Nothing in these draft terms is intended to exclude rights that cannot be excluded under applicable law.

Service contact email: to be confirmed. Legal entity details, contact information and the final payment, cancellation and dispute process require confirmation before publication.